How long does courier delivery take across South Africa?

Our average order fulfilment and courier delivery time is 7 to 9 business days nationwide across South Africa, with tracked door-to-door delivery.

What are your delivery fees and complimentary shipping thresholds?

Door-to-door courier delivery is 100% complimentary on all orders of R 1,200 or more nationwide. For orders under R 1,200, a flat-rate courier fee of R 95 applies across all nine provinces.

How does your return and store credit policy work?

Returns are eligible within 14 days of delivery for store credit only (no cash or card refunds). When repurchasing using store credit after a return, the client is liable for the courier costs.

How does the Build a Gift Box progressive discount work?

When building a custom gift box, after your 3rd gift is added to the box, the 4th item receives a 5% discount (on the 4th item only), the 5th item receives a 7.5% discount (on the 5th item only), and the 6th item and every item thereafter receives a 10% discount on that item.